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Italian Speaking Customer Service for Aviation industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is proud to introduce an exciting opportunity for an Italian Speaking Customer Service representative in the dynamic aviation industry. As a leading agency for candidates seeking jobs in their native language abroad, we specialize in various sectors including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our commitment to matching the right candidates with the best employers ensures that your skills and aspirations align seamlessly with your new role. This position is ideal for individuals who excel in communication and have a passion for delivering top-notch customer service in the aviation sector. You will have the chance to work within a vibrant international team while enhancing your career in a growing industry. If you are fluent in Italian and possess a strong customer-focused mindset, we encourage you to apply and take the next step in your professional journey with us at Patrique Mercier Recruitment, a project owned by The House of Mercier.. Responsibilities. . Provide exceptional customer service to Italian-speaking clients in the aviation industry.. . Handle customer inquiries and assist with ticketing, bookings, and itinerary changes.. . Resolve customer complaints and issues in a timely and professional manner.. . Maintain up-to-date knowledge of airline policies, procedures, and services.. . Collaborate with team members to improve customer service processes and enhance overall customer experience.. . Utilize CRM systems to document customer interactions and maintain accurate records.. . Provide support and information about travel regulations and changes related to the aviation industry.. . . Fluency in Italian and English; additional languages are a plus.. . Previous experience in customer service, preferably in the aviation or travel sector.. . Strong communication and interpersonal skills.. . Ability to work in a fast-paced environment and handle multiple tasks simultaneously.. . Proficiency in using customer relationship management (CRM) software and computer systems.. . Strong problem-solving skills and a customer-oriented mindset.. . Flexibility to work various shifts, including evenings and weekends as needed.. . Company Location: Greece.