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Backend Developer Support - Mexico City (AI / Tech Consulting Company) at Rocket Code (AL-I Digital Solutions S.A. de C.V.). Join the AI Revolution with rocket code!. At rocket code, we're not just developers — we're dreamers, doers, and disruptors. As a rapidly growing company renowned for building and optimizing technological platforms, we are at the forefront of making AI work for you, turning market buzz into groundbreaking realities. Our disruptive, AI-first approach drives us to seek new ways of working, prioritizing operational efficiency and transforming the software development industry. We need passionate individuals to join us on this exciting journey.. Why rocket code?. Imagine being part of a team that is not only leading the digital frontier but also redefining it. With our global presence in Mexico, the United States, Spain, and soon Brazil, we offer a dynamic environment where innovation and creativity thrive. We've developed over 100 platforms across various industries, including fintech, insurtech, energy, manufacturing, telecommunications, and e-commerce. At Rocket Code, every day is an opportunity to push boundaries and create impactful solutions. Our mission is to transform existing technology into digital experiences that generate a profoundly positive impact. We aim to be the constellation that guides the digital universe, illuminating paths to authentic progress and prosperity for our clients and their communities. Every solution we create is a shining star of innovation and excellence.. Our Commitment:. At rocket code, we believe in the power of technology to create a positive societal impact. We are dedicated to social responsibility and sustainability, implementing sustainable practices in all our projects and operations.. Your Future at rocket code:. We're seeking brilliant, innovative, and passionate tech enthusiasts to join our team. If you're ready to be part of a company that not only solves problems but also inspires and leaves a lasting mark on the digital world, Rocket Code is the place for you. . Join us and be part of the change!. Mission:. We are looking for a Junior Backend Developer with solid knowledge of programming logic, databases, and error handling to join as a nighttime technical support team (Monday to Friday, 9 p.m. to 1 a.m.). They will be responsible for monitoring systems, addressing basic incidents, escalating issues, and following up on operational tickets in a timely and organized manner.. Responsibilities. Monitoring backend services and APIs during nighttime hours.. Identifying, documenting, and escalating errors or technical incidents.. Executing scripts or performing data validations under defined protocols.. Supporting the development team with corrective or preventive maintenance tasks.. Recording findings and participating in technical feedback meetings (asynchronous).. Knowledge of Node.js, Python, or another modern backend language.. Basic database knowledge (PostgreSQL, MySQL, or MongoDB).. Familiarity with tools such as Postman, Git, and collaborative development environments.. Good log reading skills, basic debugging, and error analysis.. Ability to clearly document and communicate issues.. Real-time availability to work Monday through Friday, 9 p.m. to 1 a.m. (evening hours).. Desirable. Previous experience in technical support or system monitoring roles.. Familiarity with cloud platforms (GCP, AWS), HTTP error handling, or log structures.. Proactive ability to identify patterns or repetitive issues and suggest improvements.. Basic knowledge of automation or scripting (Bash, Python, etc.).". Desired Skills. Good technical communication skills with multidisciplinary teams.. Critical thinking and attention to detail.. Proactive attitude and focus on problem-solving.. Ability to adapt to constantly changing environments and emerging technologies... Company Location: Mexico.