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Danish Speaking Marketplace Customer Representative at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to announce an opening for a Danish Speaking Marketplace Customer Representative. We are dedicated to delivering exceptional service to our customers, and in this role, you will be a key player in supporting our Danish-speaking clientele as they engage with our marketplace services.. Responsibilities. . Act as the primary contact for Danish-speaking customers, providing assistance via phone, email, and live chat.. . Guide customers through the marketplace, addressing inquiries related to products, pricing, and order tracking.. . Handle customer complaints and ensure their resolution to maintain high satisfaction levels.. . Document all customer interactions in our CRM system for accurate record-keeping and follow-up.. . Collaborate with other teams to communicate customer insights and enhance service quality.. . Stay informed on marketplace updates, product offerings, and promotional campaigns to provide customers with accurate information.. . Participate in team meetings and training sessions, contributing to a positive and collaborative team environment.. . . Fluency in Danish and English, with strong written and verbal communication skills.. . Prior experience in customer service or related roles is preferred.. . Excellent problem-solving skills focused on customer satisfaction.. . Familiarity with CRM software and proficiency with digital communication platforms.. . Strong organizational skills with a keen attention to detail.. . A proactive and self-motivated individual who can work independently as well as collaboratively.. . A positive attitude and a genuine passion for delivering top-notch customer service.. . Company Location: Denmark.