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Portuguese Speaking Customer Service Agent Renowned German Luxury Brand Of Vehic at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is excited to offer an incredible opportunity for a Portuguese Speaking Customer Service Agent to join a renowned German luxury brand of vehicles. In this prestigious position, you will have the unique chance to represent a prestigious company known for its quality, innovation, and luxury in the automotive industry. As a Portuguese Speaking Customer Service Agent, you will provide exceptional support to Portuguese-speaking clients, assisting them with inquiries about products, services, and after-sales support. If you possess a passion for luxury vehicles and a dedication to delivering outstanding customer service, we would love to see your application!. Responsibilities. . Assist Portuguese-speaking customers with inquiries related to luxury vehicles, orders, and service appointments through various communication channels.. . Provide detailed product information and educate customers on features and services offered by the brand.. . Handle customer complaints professionally, offering effective solutions and maintaining high satisfaction levels.. . Document interactions with customers accurately to facilitate service improvements.. . Collaborate with internal teams to address customer needs and enhance overall service delivery.. . Stay updated on brand offerings, industry trends, and competitor activity to provide informed assistance.. . . Fluency in Portuguese is essential; proficiency in English and/or German is desirable.. . Experience in customer service, preferably in the luxury retail or automotive industry.. . Exceptional communication and interpersonal skills.. . Ability to work effectively under pressure and resolve issues promptly.. . Familiarity with customer service software and CRM systems is a plus.. . Willingness to work flexible hours, including evenings and weekends, if required.. . Company Location: Greece.