Norwegian Speaking Live Chat Gaming Advisor at Patrique Mercier Recruitment By Nellie

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Norwegian Speaking Live Chat Gaming Advisor at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is excited to introduce an opportunity for a Norwegian Speaking Live Chat Gaming Advisor. This position is perfect for those who have a passion for gaming and excel at providing high-quality customer service in a lively and interactive setting.. Responsibilities. . Engage with Norwegian-speaking customers through live chat, delivering swift and professional support.. . Address customer inquiries relating to gaming accounts, promotions, and gameplay issues effectively.. . Provide information about new game launches, features, and ongoing promotional campaigns.. . Document customer interactions accurately in the CRM system to ensure follow-up and traceability.. . Collaborate with team members to enhance service quality and customer satisfaction.. . Collect and analyze customer feedback to assist in improving service delivery.. . Stay updated on gaming trends and company offerings to provide informed customer support.. . . Fluency in Norwegian and English, both written and spoken.. . Experience in customer service or a gaming-related support role is advantageous.. . A strong enthusiasm for online gaming and familiarity with various gaming platforms.. . Excellent communication abilities with a friendly and engaging demeanor.. . Proficient in using live chat software and competent with CRM tools.. . Strong analytical and problem-solving skills, with the ability to work effectively in a fast-paced environment.. . Flexibility to work shifts, including evenings and weekends as needed.. . Company Location: Norway.