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Polish Speaking Customer Service for Cybersecurity Company - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Cybersecurity Company, with the unique chance to work in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing top-notch customer support in the fast-evolving field of cybersecurity. As a representative, you will assist clients in addressing their cybersecurity inquiries effectively in Polish.. Key Responsibilities. . Manage customer inquiries regarding cybersecurity products and services via phone, email, and chat in Polish.. . Provide detailed information regarding product features, pricing, and implementation processes.. . Assist customers with troubleshooting and resolving technical issues related to cybersecurity solutions.. . Document all interactions accurately in the CRM system for effective service tracking.. . Collaborate with technical teams to ensure customer needs and concerns are addressed promptly.. . Stay informed about the latest developments in cybersecurity to offer relevant support and guidance.. . Promote customer satisfaction through exceptional service and proactive communication.. . . Fluency in Polish (both written and spoken) is essential; proficiency in English is an advantage.. . Experience in customer service, preferably in the technology or cybersecurity sector.. . Strong communication skills and the ability to convey complex technical concepts clearly.. . Excellent problem-solving skills and the capacity to manage inquiries efficiently.. . Aptitude for working in a fast-paced environment with a focus on customer satisfaction.. . Familiarity with CRM software and technical troubleshooting practices.. . Willingness to relocate to Greece and work flexible hours, including evenings and weekends if required.. . Company Location: Portugal.