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Call Center Agent (Georgia) at Jobgether. This position is posted by Jobgether on behalf of . SRR Group. . We are currently looking for a . Call Center Agent. in . Georgia (USA). .. This role offers the opportunity to work remotely in a fast-paced, shift-based call center environment, operating 24/7 in the Pacific Time Zone. The ideal candidate will handle a high volume of inbound and outbound calls, converting inquiries into leads and ultimately into service jobs. This position requires excellent communication skills, a customer-focused mindset, and the ability to work efficiently under pressure while maintaining quality service. The agent will play a key role in driving business growth through effective client engagement and problem-solving.. . Accountabilities:. . Manage a large volume of inbound and outbound calls with professionalism and efficiency.. . Identify client needs and provide appropriate solutions to ensure customer satisfaction.. . Convert inbound calls into leads and follow up to secure towing service jobs.. . Maintain accurate records of calls and client interactions.. . Work flexible shifts within a 24/7 call center operation based on the Pacific Time Zone.. . . High-speed, stable internet connection to support remote work.. . Modern laptop or desktop computer with a working headset and microphone (minimum Intel i5 10th generation processor and 12GB RAM).. . Quiet and distraction-free workspace to ensure clear communication.. . Reliable power backup and internet redundancy are mandatory to prevent downtime.. . Strong verbal communication skills and the ability to handle high call volumes.. . Ability to work in a shift-based schedule aligned with Pacific Time.. . . Company Location: United States.