We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Czech Speaking Customer Service for IT Company in Greece - Fully Paid Relocation at Mercier Consultancy Group. Mercier Consultancy MD is excited to offer a fantastic opportunity for Czech Speaking Customer Service Representatives to join a reputable IT Company in Greece. This role includes fully paid relocation to Greece, providing candidates a unique chance to work in an innovative IT environment while experiencing the vibrant culture of Greece. As a customer service representative, you will manage inquiries in Czech, delivering excellent support to clients and ensuring their satisfaction.. Key Responsibilities. . Respond to customer inquiries related to IT products and services via phone, email, and chat in Czech.. . Provide clear explanations and assistance regarding software, hardware, and technical support issues.. . Troubleshoot and resolve customer problems efficiently and accurately.. . Maintain detailed records of customer interactions and solutions in the CRM system.. . Collaborate with technical teams to escalate and resolve complex issues.. . Stay updated on the latest IT trends and product updates to provide informed assistance.. . . Fluency in Czech (both written and spoken) is essential; knowledge of English is an advantage.. . Previous experience in customer service within the IT sector is preferred.. . Strong problem-solving skills and technical aptitude.. . Excellent communication and interpersonal abilities.. . Ability to work efficiently in a fast-paced, dynamic environment.. . Familiarity with customer service software and CRM systems is desirable.. . Flexibility to work in shifts, including evenings and weekends if required.. . Willingness to relocate to Greece; full relocation costs covered by the company.. . Company Location: Greece.