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Dutch Speaking Customer Service for Manufacturing industry at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Dutch Speaking Customer Service Representative in the Manufacturing Industry. This role is designed for motivated individuals who are eager to provide exceptional support and assistance to Dutch-speaking clients while being part of a reputable organization.. Responsibilities. . Deliver excellent customer service to Dutch-speaking clients via phone, email, and chat, addressing inquiries related to manufacturing products and services.. . Assist customers with order processing, product specifications, and delivery schedules.. . Handle customer complaints efficiently, ensuring timely resolutions that uphold customer satisfaction.. . Maintain detailed knowledge of company products, services, and industry trends to provide accurate information to clients.. . Collaborate with production and logistics teams to facilitate smooth order fulfillment and resolve any operational issues.. . Document all customer interactions accurately to support service improvement initiatives.. . Build strong relationships with clients, encouraging trust and loyalty to the company's brand.. . . Fluency in Dutch and English, both written and spoken.. . Previous experience in customer service, preferably within the manufacturing or industrial sector.. . Strong communication and interpersonal skills.. . Ability to resolve issues promptly and effectively.. . Proficiency in customer service software and Microsoft Office applications.. . Detail-oriented with exceptional organizational skills.. . A proactive approach to customer service and a strong team player.. . Company Location: Netherlands.