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Icelandic Technical Support for Major Tech Company (In Greece - Paid Relocation) at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP as an Icelandic Technical Support Specialist for a leading tech company and embark on an exciting journey in beautiful Greece! This incredible opportunity includes a paid relocation package, ensuring that your move is as smooth as possible while you immerse yourself in Greek culture. In this role, you'll provide outstanding technical support to Icelandic-speaking customers, assisting them with a variety of inquiries related to innovative technology products and services. You'll enhance your technical skills and problem-solving capabilities in a collaborative team environment, all while enjoying the vibrant Mediterranean lifestyle. If you're passionate about technology and customer service, this position is tailored for you!. Responsibilities. . Deliver exceptional technical assistance to Icelandic-speaking customers via phone, email, and chat.. . Diagnose and resolve technical issues related to the company's products and services efficiently.. . Collaborate with engineering teams to escalate and address complex technical concerns.. . Document customer interactions and technical issues accurately in the CRM system.. . Participate in ongoing training to enhance product knowledge and support skills.. . Provide insightful feedback to improve support processes and enhance customer satisfaction.. . Assist in onboarding and training new team members as needed.. . . Fluency in Icelandic and English, both written and spoken.. . Strong technical aptitude and problem-solving skills.. . Excellent communication and customer service abilities.. . Prior experience in technical support or IT is beneficial but not mandatory.. . Ability to learn new technologies and processes quickly.. . A collaborative mindset with a genuine passion for helping others.. . Willingness to relocate to Greece and adapt to a new cultural environment.. . Company Location: Iceland.