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Human Resource Assistant at Remote Raven. Position Summary . We’re looking for a teammate who takes pride in getting things right every single time. As our Human Resource Assistant, you’ll own the ongoing, post hire auditing of personnel files (“employee charts”) to ensure we consistently meet state Department of Health and The Joint Commission (TJC) standards. . This work is repetitive by design—and invaluable to our success. If you enjoy a steady rhythm of daily audits, love checklists, and find satisfaction in spotting and fixing small discrepancies, you’ll thrive here. We rely on this role every day to keep us surveyready, protect our organization from risk, and support our teams so they can focus on care. Perfectionist tendencies are needed, and 100% accuracy is expected. . Note: This position focuses on secondary audits and continuous compliance once employees are operational; it does not perform prehire onboarding tasks. . Why This Role Matters . Your diligence prevents gaps that could lead to noncompliance, fines, or other adverse actions. . Your consistency keeps us survey ready and instills confidence across programs. . Your follow through helps employees succeed by keeping their credentials and trainings current and complete. . We depend on you—your work is the backbone of our HR compliance program. . Key Responsibilities . 1) Personnel File Audits & Documentation Control (PostHire) . Conduct daily, periodic, and adhoc audits of personnel files for employees, contractors, interns, and volunteers. . Verify presence, accuracy, and timeliness of required documentation, including: . Offer letters, job descriptions, acknowledgments, signed policies . I9 documentation and (if applicable) EVerify confirmation . Background checks, fingerprint/clearance cards (as applicable), OIG/SAM exclusion checks . Professional licenses/certifications (e.g., RN/LCSW/BLS/CPR/First Aid) with primary source verification where required . TB/health screenings, immunization records, fit testing (as applicable) . Orientation/annual mandatory trainings (HIPAA/privacy, abuse/neglect reporting, crisis deescalation, safety) . Annual performance reviews and competency validations, if applicable . Document findings using standardized checklists and naming conventions; file updates within servicelevel timelines. . Maintain a daily audit cadence (review queue, triage exceptions, update tracker, send followups). . 2) Expiration Tracking & Renewals . Maintain a live compliance tracker for all expiring items (licenses, CPR/BLS, TB tests, background checks, annual trainings, competencies). . Send 60/30/14/7day reminders; coordinate enrollments for trainings/health screenings. . Validate completion and file updated documentation within two (2) business days of receipt. . 3) Communication, Service & Escalation . Proactively contact employees to request missing or expiring items; provide clear due dates and stepbystep instructions. . Notify managers and the HR Director immediately when a file becomes noncompliant or is at risk; document escalation steps. . Partner with the Training Specialist/Coordinator to ensure staff are enrolled in required courses and attendance is confirmed. . Provide weekly compliance dashboards and risk reports to HR leadership and program managers. . 4) Survey Readiness & Continuous Improvement . Prepare HR file packets/folders for Department of Health and TJC surveyors; respond to document requests promptly. . Support mock surveys and corrective action plans; track and close HRrelated findings. . Identify recurring issues and recommend process improvements (templates, workflows, policy clarifications). . 5) Systems, Data Integrity & Privacy . Update and reconcile records in the HRIS, LMS, credentialing/compliance tracker, and secure document repositories. . Ensure data quality, version control, and audit trails; adhere to privacy and confidentiality obligations (e.g., HIPAA/ADA/FCRA as applicable). . Maintain a secure remote workspace and follow information security protocols. . Qualifications . Required . High school diploma or equivalent. . 1–3 years in HR, compliance, credentialing, or healthcare administration. . A work style that enjoys repetition, values routine and consistency, and takes pride in perfect accuracy. . Excellent written and verbal communication; professional, clear, and persistent followup. . Proficiency with HRIS/LMS platforms and spreadsheets (filters, pivot tables, data validation). . Ability to work independently in a remote setting while protecting confidential information. . Preferred . Experience in healthcare or behavioral health settings. . Familiarity with TJC HR standards and state Department of Health personnel file requirements. . Experience with OIG/SAM checks, background screening portals, and document management tools. . Core Competencies . Precision & pride in accuracy (perfectionist tendencies; 100% accuracy is expected) . Enjoys repetitive, systematic work; thrives on checklists and steady daily cadence . Discrepancy spotting (pattern recognition, gap identification, rootcause followthrough) . Organization & time management (deadlines, large queues, multiprogram coordination) . Followthrough & accountability; closes loops quickly . Data literacy (tracking, trend spotting, reporting) . Collaborative with HR, Training, QA/Compliance, and program leaders . Key Performance Indicators (KPIs) . Audit accuracy: 100% expected (no missed required items in reviewed files) . ≥ 98% overall personnel file compliance rate . ≥ 95% of renewals completed ≥ 14 days preexpiration . ≤ 2 business days to file/record new or renewed documentation . Zero highrisk HR file findings on external surveys; timely closure of any cited items . Work Style Statement . This role is repetitive by design. If you love clear checklists, consistent routines, and the satisfaction of catching a tiny detail that others might miss, you’ll feel right at home—and your work will make a big impact here. . Tools & Systems (examples) . HRIS (e.g., Paylocity/ADP/BambooHR), LMS (e.g., Relias), background screening portal, OIG/SAM exclusion checkers, spreadsheet trackers (Excel/Google Sheets), and secure cloud storage (SharePoint/Drive). . Work Conditions . Remote role with reliable highspeed internet and private, distractionfree workspace. . Regular computer/desk work; virtual meetings during core business hours. . Occasional onsite support for audits or surveys may be requested (0–10%). . Compliance & Confidentiality . Adheres to all organizational policies and procedures, Department of Health and TJC standards, and applicable privacy, employment, and safety laws. . Maintains strict confidentiality of employee records and sensitive information. . This is a full time role. US time zone. $6/hr. Company Location: Philippines.