We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

German Speaking Customer Service for Sports Betting Platform - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives for a Sports Betting Platform, with the unique chance to work in Greece. If you have a passion for sports and customer service, this role offers a vibrant environment and the opportunity to engage with sports enthusiasts in the German language.. Key Responsibilities. . Assist customers with inquiries related to sports betting, including account management, betting options, and promotions via phone, email, and live chat in German.. . Provide guidance on using the sports betting platform and explain features, odds, and betting rules.. . Handle complaints and resolve issues with a focus on customer satisfaction.. . Document customer interactions and feedback accurately in the CRM system.. . Collaborate with internal teams to enhance the customer experience and promote responsible betting.. . Stay informed about sports events, betting trends, and platform updates to provide relevant information to customers.. . . Fluency in German (both written and spoken) is essential; knowledge of English is a plus.. . Previous experience in customer service, ideally in the gaming or sports betting industry.. . Strong communication skills and the ability to build rapport with customers.. . Passion for sports and knowledge of various sports events and betting terminology.. . Excellent problem-solving skills and a proactive, customer-centric approach.. . Ability to work efficiently in a fast-paced environment and manage multiple inquiries.. . Willingness to relocate to Greece and work flexible hours, including evenings and weekends as necessary.. . Company Location: Germany.