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Polish Speaking Customer Service Agent Renowned German Luxury Brand Of Vehicles at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is excited to present a unique opportunity for a Polish Speaking Customer Service Agent to join a renowned German luxury brand of vehicles. In this prestigious role, you will be providing top-quality service to Polish-speaking customers, assisting them with inquiries related to luxury vehicle features, services, and customer experiences. If you have a passion for the automotive industry and excel in delivering exceptional customer service, this is the perfect opportunity for you to thrive in a luxurious environment!. Responsibilities. . Deliver outstanding customer service to Polish-speaking clients via phone, email, and chat.. . Assist customers with inquiries about vehicle specifications, services, and dealership locations.. . Handle customer complaints with professionalism, providing effective solutions to ensure satisfaction.. . Educate clients on the features and benefits of luxury vehicles and available services.. . Maintain accurate records of customer interactions and feedback for continuous improvement.. . Work closely with dealership teams to address and resolve customer concerns promptly.. . Stay informed about the latest automotive trends and product offerings to provide knowledgeable assistance.. . . Fluency in Polish is essential; proficiency in English or German is highly desirable.. . Previous experience in customer service, particularly within the luxury automotive sector, is preferred.. . Exceptional communication and interpersonal skills.. . Able to work effectively in a fast-paced, high-pressure environment.. . Familiarity with customer service software and CRM systems is advantageous.. . Willingness to work flexible hours to accommodate customer needs.. . Company Location: Greece.