Dutch Speaking Customer Service for Digital Marketing Platform - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for a leading Digital Marketing Platform, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are enthusiastic about digital marketing and have a passion for providing exceptional customer support. In this position, you will assist clients in Dutch, helping them navigate our platform and optimize their marketing strategies.. Key Responsibilities. . Respond to customer inquiries regarding the digital marketing platform, features, and services via phone, email, and live chat in Dutch.. . Provide guidance on account management, campaign setup, and effective use of digital marketing tools.. . Assist clients with troubleshooting technical issues and optimizing their marketing campaigns.. . Document all customer interactions accurately in our Customer Relationship Management (CRM) system.. . Collaborate with marketing and technical teams to ensure customers receive the best possible support.. . Stay informed about the latest trends in digital marketing to provide relevant advice and solutions to clients.. . . Fluency in Dutch (both written and spoken) is essential; proficiency in English is advantageous.. . Previous experience in customer service, ideally within the digital marketing or technology sector.. . Strong communication skills with a focus on delivering an outstanding customer experience.. . Ability to troubleshoot and resolve issues efficiently and effectively.. . Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.. . Proficient in using CRM systems and other customer service software.. . Willingness to relocate and work in Greece, with flexible hours including evenings and weekends as needed.. . Company Location: Bulgaria.
Telegram
Linkedin
Twitter
Instagram
Facebook