Irish Technical Support for Major Tech Company (In Greece - Paid Relocation) at Patrique Mercier Recruitment JP. Join Patrique Mercier Recruitment JP as an Irish Technical Support Specialist for a leading tech company and take your career to Greece! This exciting opportunity comes with a fully paid relocation package, making your transition to a vibrant new culture effortless. In this role, you'll provide exceptional technical assistance to Irish-speaking customers, helping them navigate various inquiries related to innovative technology products and services. You'll develop your technical skills and problem-solving abilities within a collaborative and supportive environment. If you're passionate about customer service and ready for an adventure, this position is perfect for you!. Responsibilities. . Provide outstanding technical support to Irish-speaking customers through phone, email, and chat.. . Diagnose and resolve technical issues related to the company's products in a timely manner.. . Work closely with engineering teams to escalate and manage complex technical concerns effectively.. . Document all customer interactions and technical issues accurately in the CRM system.. . Participate in ongoing training to deepen your product knowledge and enhance support skills.. . Offer suggestions to improve support processes and boost customer satisfaction.. . Assist in the onboarding and training of new team members when needed.. . . Fluency in Irish and English, both written and spoken.. . Strong technical aptitude and problem-solving capabilities.. . Excellent communication and customer service skills.. . Prior experience in technical support or IT is beneficial but not essential.. . Ability to quickly learn new technologies and processes.. . A collaborative mindset with a strong passion for helping others.. . Willingness to relocate to Greece and immerse yourself in a new cultural environment.. . Company Location: Ireland.
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