Technical Operations Coordinator at Prime System Solutions. We are looking for a . proactive, detail-oriented, and highly organized Technical Operations Coordinator. to support day-to-day business operations across . sales support, client outreach, marketing execution, and internal process coordination. .. This role is ideal for someone who is comfortable working in a . structured, fast-paced environment. and can confidently balance . administrative, operational, and client-facing responsibilities. . The right candidate should be able to follow established processes, maintain accurate records, and help keep the team organized and accountable.. This is not a traditional assistant role. It is a . hybrid operations position. that plays an important part in supporting business growth, maintaining operational discipline, and ensuring consistent execution across multiple functions.. Key Responsibilities. Technical & Operational Coordination. Support day-to-day operational and administrative tasks to help keep internal workflows organized and on track . Maintain accurate documentation, process notes, and task follow-ups . Assist in improving and maintaining structured workflows and operational processes . Help ensure tasks, follow-ups, and action items are completed in a timely manner . Support team coordination and contribute to overall operational efficiency . Light Outbound / Prospecting Support. Assist with . initial outbound outreach. through cold calling and follow-up communication . Use structured scripts to help qualify prospects and book meetings . Track outreach activity and maintain accurate updates in the . CRM system. . Keep contact lists clean, organized, and updated with relevant notes and next steps . Support the team in maintaining consistency across prospecting activities . Social Media & Marketing Execution. Schedule and manage social media posts across designated platforms . Assist with basic . marketing automation workflows. , including: . email campaigns . follow-up sequences . contact list segmentation . . Help ensure marketing activities are executed accurately and on schedule . Support campaign consistency, follow-through, and process compliance . Assist with light coordination of marketing-related tasks and content scheduling . CRM & Process Management. Maintain clean and accurate CRM records . Update client and prospect information, notes, and activity logs . Help monitor workflow progress and ensure important updates are captured properly . Support process discipline by helping maintain organization and accountability across tasks and systems . Previous experience in an . Operations Coordinator, Administrative Support, Technical Coordinator, Sales Support, Lead Generation, Marketing Support, or similar role. . Strong organizational skills and ability to manage multiple priorities . Excellent . written and verbal communication skills. . Comfortable following structured processes and working independently in a remote environment . Detail-oriented with strong follow-through and task ownership . Comfortable supporting outbound outreach and client-facing coordination . Preferred / Nice to Have. Experience working in an . MSP (Managed Service Provider). , . B2B services. , or another structured service-based environment . Familiarity with tools such as: . . Autotask. . . IT Glue. . . CRM platforms. . . marketing automation tools. . task/project management systems . . Experience supporting . sales, operations, or service teams. . Exposure to . technical services, service desk, or IT-related environments. is a plus . Core Competencies. We are looking for someone who is:. . Proactive. and able to take initiative . . Highly organized. and process-driven . . Detail-oriented. with strong accuracy . Able to communicate professionally and clearly . Comfortable working with structure while also helping improve existing workflows . Reliable, consistent, and able to support team accountability . What Success Looks Like in This Role. Outbound and follow-up tasks are completed consistently . CRM and operational records remain clean and up to date . Marketing and scheduling tasks are executed accurately and on time . Internal processes are followed and supported effectively . The team operates with better structure, visibility, and follow-through. Company Location: Philippines.
Technical Operations Coordinator at Prime System Solutions