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Norwegian Speaking E-commerce Support Specialist at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is delighted to announce an exciting vacancy for a Norwegian Speaking E-Commerce Support Specialist. This role is perfect for individuals who are passionate about e-commerce and fluent in Norwegian. As a vital part of our team, you will ensure that our Norwegian-speaking customers receive a top-notch online shopping experience by addressing their inquiries and providing effective solutions.. Responsibilities. . Deliver exceptional customer support to Norwegian-speaking clients through email, chat, and phone communications.. . Assist customers with inquiries related to product details, order processing, returns, and payment methods.. . Resolve customer complaints and issues with professionalism and efficiency.. . Accurately manage and process customer orders from start to finish.. . Stay current on product offerings, promotions, and company procedures.. . Work collaboratively with other departments to enhance the overall customer service experience.. . Maintain comprehensive records of customer interactions in the CRM system for accurate follow-up.. . . Fluency in Norwegian and English, both written and spoken.. . Prior experience in customer service or e-commerce roles is advantageous.. . Strong enthusiasm for e-commerce and awareness of online shopping trends.. . Exceptional communication skills, with a strong focus on customer satisfaction.. . Experience with customer support applications and CRM systems is a plus.. . Ability to work independently and manage inquiries in a fast-paced setting.. . Strong organizational and analytical skills, with an eye for detail.. . Company Location: Norway.