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Dutch Speaking Client Support Specialist at Mercier Consultancy. Mercier Consultancy is proud to announce an opening for a Dutch Speaking Client Support Specialist to join our passionate team! In this role, you will be the voice of our company, assisting our Dutch-speaking clients with their inquiries and ensuring they receive the highest level of support. Your expertise in Dutch will help us strengthen our client relationships and enhance their experience with our services.. As a Client Support Specialist, you will handle various client requests, provide insightful product information, and troubleshoot issues to ensure customer satisfaction. We value innovation and teamwork and are eager to add a motivated individual who embodies our commitment to exceptional customer service.. Responsibilities. . Provide support to clients in Dutch through multiple channels, including phone, email, and live chat. . Resolve client issues and inquiries related to our products and services. . Document interactions and maintain accurate records in our CRM system. . Collaborate with other departments to ensure efficient issue resolution. . Guide clients in using our products effectively to maximize their benefits. . Collect and report client feedback to drive service improvements. . Promote a positive and professional image of the company at all times. . . Fluency in Dutch and English, both oral and written. . Strong communication and relationship management skills. . Experience in customer service or related sectors is desirable. . Proficient problem-solving and analytical skills. . Ability to work effectively both independently and as part of a team. . Enthusiastic and client-focused approach to service. . Knowledge of customer support software is an advantage. . Company Location: Greece.