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Polish Speaking Customer Service for Construction industry at Mercier Consultancy MD. Mercier Consultancy MD is excited to offer a position for Polish Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who are passionate about construction and dedicated to providing excellent customer support. You will assist clients and contractors in navigating their inquiries related to construction projects and services, ensuring effective communication in Polish.. Key Responsibilities. . Respond to customer inquiries regarding construction services, project timelines, and compliance issues via phone, email, and chat in Polish.. . Provide guidance on service procedures, pricing, and project updates.. . Assist clients in troubleshooting service-related issues and coordinating solutions.. . Document customer interactions thoroughly and follow up to ensure timely resolutions.. . Collaborate with project managers and construction teams to enhance customer support and service delivery.. . Stay informed on industry standards, regulations, and company offerings to provide accurate information.. . . Fluency in Polish (both written and spoken) is required; knowledge of English is beneficial.. . Previous experience in customer service, ideally within the construction industry.. . Strong communication skills with a customer-centric approach.. . Ability to manage inquiries effectively and provide solutions promptly.. . Attention to detail and strong organizational skills.. . Familiarity with construction terminology and project management processes is a plus.. . Willingness to work flexible hours, including evenings and weekends as needed.. . Company Location: Greece.