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Field Service Engineer at SMT GB. About the Role:. We are looking for a Field Service Engineer to report into our Immingham Depot. The focus of this role is to ensure we deliver a first class service to both internal & external customers. To actively seek revenue opportunities and discuss these with customers, Customer Support Representative’s and your Line Manager..  . What you will be doing:. . Service and repair Volvo construction equipment or miscellaneous equipment.. . Identify mechanical problems, using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer.. . Carrying out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions.. . Work in line with quotations and time guides, highlighting to management where additional work may be required.. . Ensure software updates are installed as new versions are released.. . Complete tablet inputs, electronic reports and timesheets in ‘real time’ providing comprehensive details of the work undertaken.. . Order parts for your work as necessary and to return parts in a clean condition and at the time of job completion.. . Able to work overtime as and when required and to honour reasonable call out requests.. . Attend any relevant product or systems training courses. . Knowledge, Skills, And Experience. In order to set you up for success, we look for the following skills and experience:. . A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (i.e. NVQ 3/C&G). . Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.. . Advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and EATS.. . Ability to communicate efficiently with colleagues, management and customers. . Work with a cost conscious mindset to ensure maximum profitability. . Ability to problem solve and high level of diagnostic skills. . Confident using computer systems and outlook. . High levels or attention to detail. . Conscientious in all aspects of the job. . Highly responsible, reliable, honest and trustworthy. . Ability to understand technical literature/systems. .  . Desirable:. Experience of Welding and Fabrication. Company Location: United Kingdom.