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Spanish Speaking Customer Service Jobs In Bulgaria - Fully Paid Relocation at Mercier Consultancy Europe. Mercier Consultancy is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives to join our dedicated team in Bulgaria, with a fully paid relocation package! In this essential role, you will be responsible for providing exceptional support to our Spanish-speaking clients, ensuring their inquiries and concerns are addressed with professionalism and care. Experience Bulgaria’s rich cultural heritage, stunning landscapes, and warm hospitality while building a rewarding career in a dynamic environment. If you are passionate about customer service and ready for a new adventure, we would love to hear from you!. Responsibilities. . Provide high-quality customer service in Spanish through various communication channels, including phone, email, and live chat.. . Assist customers with their inquiries about products and services, delivering knowledgeable and helpful guidance.. . Effectively resolve customer complaints and issues, ensuring a positive and satisfactory experience.. . Document customer interactions accurately and provide feedback for continuous improvement in service delivery.. . Collaborate with team members to enhance service quality and tackle common challenges.. . Stay updated on company offerings and industry trends to offer well-informed assistance.. . Engage in ongoing training and development sessions to continuously improve your customer service skills.. . . Fluency in Spanish and English is essential, with strong written and verbal communication skills.. . Prior experience in customer service is advantageous, but a positive attitude and willingness to learn are equally valued.. . Excellent problem-solving skills with a strong commitment to customer satisfaction.. . Able to manage multiple inquiries effectively in a busy work environment.. . Basic computer skills and familiarity with customer service software is a plus.. . Willingness to relocate to Bulgaria and embrace a new cultural experience.. . Flexibility to work various shifts, including evenings and weekends, as needed.. . Company Location: Spain.