We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Collections Coordinator at Riccobene Associates Family Dentistry. The Collections Coordinator is a critical role responsible for effectively and efficiently managing the accounts receivable process for an assigned group of payors or supported region/company. . Responsibilities . Responsible for collecting, posting and managing patient account payments once balance is created for assigned office.. . Prepares, reviews and sends patient correspondence if necessary.. . Reviews finance charges for office per month.. . Read and research/ correct denials or zero payment EOB’s for resolution. . Send bills or confirms vendor sent communication for patient responsibility for administered care. . Works with patients to arrange special payment options when necessary. . Follows and reports status of delinquent accounts. Works with Office Manager and RCM Lead to approve patients that need to be sent to collections.. . Tracks accounts receivable to identify any issues in overall office revenue cycle management. . Works to help identify patient balances for upcoming appointments.. . Ensures claims are processed accurately to secure timely payment.. . Responds to inquiries, questions, and concerns from patients regarding the status of claims in a clear, concise, and courteous manner.. . Conducts follow-up and submits reimbursement appeals for unpaid and/or inappropriately paid claims; ensures appropriate documentation of billing, follow-up, collection, and appeal efforts are recorded on accounts.. . Identifies, researches, and ensures timely processing of billing errors and corrections as they relate to claims; actively participates in problem identification and resolution and coordinates resolutions between appropriate parties.. . Qualifications. • Associate's degree (A. A.) or equivalent from an accredited college, university or technical school; or three to five years related experience and/or training; or equivalent combination of education and experience. . • Previous dental office knowledge. • Previous high-volume collections experience with PPO’s, Worker' Comp, Medicare and Medicaid strongly preferred . • Working knowledge of CPT and ICD-10 codes . • Previous experience and demonstrated ability to thrive in a production-driven environment . • Excellent time management & multi-tasking skills . • Proficiency with Microsoft Outlook suite of products; demonstrated aptitude for learning new software programs . • Superior verbal and written communication skills . • Experience with Denticon software-strongly preferred. Company Location: United States.