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Portuguese Speaking CS Agent For Hong Kong-Based Multinational Technology Compan at Patrique Mercier Recruitment By Petra. Patrique Mercier Recruitment PT is seeking a skilled Portuguese Speaking Customer Service Agent to join a prestigious Hong Kong-based multinational technology company. In this pivotal role, you will deliver exceptional customer service to Portuguese-speaking clients, helping them navigate and resolve issues related to advanced technology products. If you have a passion for technology and a commitment to ensuring customer satisfaction, we want to hear from you!. Responsibilities. . Respond to customer inquiries and provide assistance in Portuguese through phone, email, and chat platforms.. . Offer support for a range of technological products, ensuring customers fully understand their features and functionalities.. . Address customer concerns and technical difficulties promptly to enhance overall customer experience.. . Document customer interactions and feedback accurately in the company’s CRM system.. . Work with internal teams to troubleshoot and resolve complex technical issues.. . Stay informed about product developments and technological advancements relevant to customer support.. . . Fluency in Portuguese (written and spoken) is required; English proficiency is preferred.. . Previous experience in customer service, especially in a technology-related environment.. . Outstanding communication and interpersonal skills.. . Strong analytical and problem-solving capabilities.. . Attention to detail and a strong commitment to customer satisfaction.. . Able to work flexible hours, including nights and weekends if needed.. . Company Location: Greece.