We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Italian Speaking Customer Service for Education & E-Learning industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language abroad, specializing in industries such as social media, gaming, healthcare, and more. We pride ourselves on matching talented individuals with the right employers, ensuring a seamless recruitment process. We are currently seeking an Italian Speaking Customer Service Representative for the Education & E-Learning industry. This role is perfect for individuals passionate about helping others succeed in their educational pursuits while utilizing their language skills. As part of our commitment to excellence, we focus on providing exceptional candidates to reputable companies, making a significant impact in the Consumer Services sector. If you're looking to grow your career in a dynamic environment and are fluent in Italian, we encourage you to apply and become part of our mission to connect talent with opportunity. Join us and contribute to the education landscape by supporting clients in their learning journeys, while enjoying the challenges and rewards that come with this pivotal role.. Responsibilities. . Provide exceptional customer service to Italian-speaking clients in the Education & E-Learning sector.. . Assist customers by answering inquiries regarding course materials, enrollment processes, and technical support.. . Resolve customer complaints and issues in a timely and efficient manner, ensuring client satisfaction.. . Collaborate with team members to improve customer service processes and implement best practices.. . Maintain accurate records of customer interactions and transactions in the CRM system.. . Conduct follow-up calls or emails to ensure customer satisfaction and address any outstanding concerns.. . Stay updated on product knowledge, services, and industry trends to better assist clients.. . . Fluency in Italian and English, both written and spoken.. . Previous experience in customer service or a related field, preferably within the Education or E-Learning industry.. . Strong communication and interpersonal skills with a focus on providing a positive customer experience.. . Ability to troubleshoot issues and offer solutions in a fast-paced environment.. . Familiarity with CRM software and Microsoft Office Suite is a plus.. . Excellent problem-solving skills and attention to detail.. . Flexibility to adapt to changing situations and manage multiple tasks efficiently.. . Company Location: Greece.