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Customer Support Specialist (Dutch speaking) at Jobgether. About Jobgether:. Jobgether. is a Talent Matching Platform that collaborates with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.. One of our partner companies is currently looking for a . Customer Support Specialist (Dutch speaking). in Belgium.. Are you passionate about helping others and turning every interaction into a positive experience? As a Customer Support Specialist, you will be the first point of contact for users, providing clear, empathetic, and solution-oriented support. You’ll guide both customers and service providers throughout their journey, ensuring a smooth onboarding process and a seamless daily experience on the platform. This role is ideal for someone who thrives in a dynamic environment, enjoys problem-solving, and is committed to creating meaningful connections. If you're a proactive communicator who enjoys working in a people-centered team, we’d love to hear from you.. . Accountabilities:. . Respond promptly to user inquiries via email and phone, offering effective solutions and guidance.. . Support service providers in optimizing their profiles and increasing their visibility.. . Manage key operational processes such as cancellations, payments, profile validation, and moderation.. . Assist new users with onboarding and ensure a seamless experience.. . Gather user feedback and share it internally to drive product improvements.. . Contribute ideas to continuously enhance the user experience.. . . Native-level proficiency in Dutch (spoken and written).. . Strong interpersonal and communication skills, with a friendly and empathetic tone.. . Proactive mindset and a hands-on “let’s do this” attitude.. . Good command of English for internal collaboration.. . Preferably experience in customer service or community management.. . French is a plus.. . Company Location: Belgium.