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French Speaking Customer Service for Social Media industry at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a French Speaking Customer Service Representative in the dynamic Social Media industry. Based in Athens, Greece, this role involves providing exceptional support to French-speaking users, addressing their inquiries, and helping them navigate various platform features. Your role will be critical in ensuring a positive user experience and fostering community engagement. If you're passionate about social media and have a knack for customer service, we would love to hear from you!. Responsibilities. . Deliver high-quality customer service to French-speaking clients through various communication channels including email, chat, and social media.. . Assist users with inquiries related to the platform, troubleshooting issues, and providing guidance on features.. . Document customer interactions accurately in the CRM system for thorough tracking.. . Collaborate with internal teams to resolve user concerns and enhance service delivery.. . Stay updated on social media trends, platform changes, and company policies to provide informed support.. . Build and maintain strong relationships with users to foster loyalty and satisfaction.. . . Fluency in French and English; additional language skills are a plus.. . Experience in customer service, preferably in the tech or social media sector.. . Strong communication skills and a customer-centric mindset.. . Familiarity with CRM systems and basic computer applications.. . Detail-oriented with strong organizational skills.. . Able to work effectively in a fast-paced, team-oriented environment.. . Able to relocate to Athens, Greece.. . Company Location: Greece.