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Senior Account Manager (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of . Bolt. . We are currently looking for a . Senior Account Manager. in the . United States. .. As a Senior Account Manager, you will oversee a portfolio of mid-market to strategic merchants, driving long-term success, product adoption, and revenue growth. This is a high-impact role where your ability to build relationships, develop strategic account plans, and manage cross-functional teams will directly influence retention and expansion outcomes. You’ll serve as a trusted advisor to merchants, advocating for their needs while ensuring alignment with internal stakeholders. Ideal for a driven professional with a background in ecommerce, payments, or fintech who thrives in a remote-first, collaborative environment.. . Accountabilities:. . Own and grow a portfolio of Mid-Market, Upper Mid-Market, and Strategic merchant accounts through tailored strategies and account plans.. . Build trusted relationships with merchants, proactively identifying opportunities and preventing potential escalations.. . Conduct quarterly business reviews, analyze merchant health, and influence commercial decisions to drive retention and upsell.. . Collaborate with cross-functional teams (Support, Product, Sales, Engineering) to solve complex challenges and ensure client satisfaction.. . Lead negotiations and support the rollout of new features or integrations that improve the merchant experience.. . Monitor KPIs and account performance, identifying growth opportunities that directly impact revenue.. . . 5–7+ years of experience in account management or sales, preferably within ecommerce, fintech, or payment technology.. . Strong commercial mindset with the ability to analyze data, navigate value-based discussions, and lead complex negotiations.. . Proven ability to build deep, consultative relationships with clients and influence stakeholders at all levels.. . Strategic problem-solver with a passion for helping businesses grow and succeed.. . Curious, eager to learn, and adaptable in a fast-paced, evolving environment.. . Enthusiasm for innovative technology and its impact on modern commerce.. . Company Location: United States.