
Polish Speaking Customer Service for Retail industry at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is delighted to offer an exciting opportunity for a Polish Speaking Customer Service Representative in the Retail Industry. If you are passionate about customer service and thrive in a dynamic retail environment, this position offers the chance to work with a leading brand committed to excellence in customer satisfaction.. Responsibilities. . Provide outstanding customer service to Polish-speaking clients through various communication channels, including phone, email, and chat.. . Assist customers with inquiries related to products, orders, and returns, ensuring a seamless shopping experience.. . Resolve customer complaints and issues promptly and effectively while maintaining a polite and professional demeanor.. . Maintain knowledge of the company’s product offerings, promotions, and policies to provide accurate information to customers.. . Document and track customer interactions and feedback for quality assurance and improvement.. . Work collaboratively with team members to improve processes and enhance customer satisfaction.. . Contribute to a positive and supportive team environment.. . . Fluency in Polish and English, both written and spoken.. . Experience in customer service, particularly in the retail industry, is preferred.. . Strong communication and interpersonal skills.. . Ability to handle customer complaints and provide effective solutions.. . Proficiency in customer service software and Microsoft Office applications.. . Detail-oriented with strong organizational skills.. . A collaborative spirit and a positive attitude towards team work.. . Company Location: Greece.