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French Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus at Patrique Mercier Recruitment By Ierotheos. Patrique Mercier Recruitment is delighted to offer an exciting opportunity for a French Speaking Customer Service Representative in the Transportation industry, including Rail and Shipping, located in Athens, Greece. In this vital role, you will assist French-speaking clients with inquiries related to transportation services, bookings, and operational issues. Your strong communication skills and commitment to customer service will be essential in ensuring efficient and satisfactory resolution of client needs. If you are passionate about the transportation sector and enjoy helping customers, we encourage you to apply!. Responsibilities. . Provide exceptional customer service to French-speaking clients regarding transportation services and inquiries.. . Assist customers with bookings, scheduling, and logistical issues related to rail and shipping.. . Document all customer interactions accurately in the CRM system for efficient tracking and follow-up.. . Collaborate with transportation teams and partners to resolve customer concerns and ensure timely service.. . Stay informed about industry trends, services, and company policies to offer knowledgeable assistance.. . Foster strong relationships with clients to enhance loyalty and satisfaction.. . . Fluency in French and English; knowledge of additional languages is a plus.. . Experience in customer service, preferably within the transportation or logistics sector.. . Strong communication and interpersonal skills.. . Familiarity with CRM systems and basic computer applications.. . Detail-oriented with strong organizational skills.. . Able to work well as part of a team and independently.. . Able to relocate to Athens, Greece.. . Company Location: Greece.