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Clinical Documentation Reviewer (ABA Therapy) - EST Hours (Remote) at ISTA Personnel Solutions. ISTA Personnel Solutions is a fast-growing BPO company. We are not a recruitment agency – we act as a dedicated extension of our U.S.-based clients’ teams, delivering high-quality service with precision, efficiency, and a personal touch.. Our client is a U.S.-based ABA therapy provider supporting children and families. We are seeking a detail-oriented and empathetic . ABA Clinical Documentation Reviewer. to ensure clinical session notes meet insurance billing standards and provide constructive feedback to field clinicians.. PLEASE NOTE:. Working Hours:. Mon – Fri, 9:00 AM – 6:00 PM EST (4:00 PM – 01:00 AM South African Time). These working hours are subject to change depending on daylight savings and/or operational requirements. . Work Environment:. Fully remote role.. You will be required to work on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA). . Internet Requirements:. A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered. . Power Backup:. A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.. Key Responsibilities:. Review session notes completed by RBTs and BCBAs for accuracy, completeness, and compliance . Identify missing information, inconsistencies, or documentation errors . Ensure clinical notes meet required standards for insurance billing . Provide clear, respectful, and constructive feedback to clinicians . Communicate areas of concern with professionalism and emotional intelligence . Track and follow up on corrected documentation where necessary . Maintain organized and accurate records of quality reviews . Collaborate with internal and clinical teams to support documentation standards. Requirements:. Previous experience in ABA therapy required; clinical ABA experience highly advantageous. Strong understanding of ABA documentation standards and insurance compliance. Excellent verbal and written communication skills. High emotional intelligence with the ability to provide gentle, professional feedback. Detail-oriented with strong analytical skills. Highly organized and able to manage workflow independently. Basic computer literacy, including MS Office and Outlook. If you are not contacted within 14 working days, please consider your application unsuccessful.. Company Location: South Africa.