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Growth Operations Lead - Online Betting & Casino Gaming at Everyrealm. About the Role. We’re looking for a . Growth Operations Lead. to be the glue between brand, marketing, customer service, and product at a high-growth online casino startup. This is a role for a . generalist unicorn. —someone who’s part spreadsheet samurai, part customer whisperer, and part chaos coordinator. You’ll shape how we retain players, listen to our customers, roll out campaigns, and build a brand that people love. No casino experience required—just grit, brains, creativity, and the ability to . turn disorder into momentum. .. What You’ll Do. Marketing & Brand:. . Run the . social media content calendar. , coordinating posts, campaigns, and creator partnerships that reflect our brand voice . . Collaborate on promos, in-app messages, and seasonal offers that drive revenue and buzz . . Help shape and protect the brand, ensuring it feels coherent, fun, and irresistible across every touchpoint . . Customer Retention:. . Analyze support tickets, chats, and player behavior to surface pain points and feature requests . . Design and execute retention programs, email campaigns, and loyalty nudges to keep players engaged and coming back . . Product & Player Insights:. . Serve as the . bridge between customers and product. , championing user feedback with clarity and urgency . . Maintain a feedback loop that fuels product iterations and aligns with growth strategy . . Identify issues before they escalate, and propose data-backed solutions with measurable outcomes . . Operations & Reporting:. . Use spreadsheets and dashboards to track KPIs across retention, engagement, and player experience . . Build processes where there are none. Then improve them. . . Own cross-functional initiatives that need a strong hand and a steady eye—think of yourself as the air traffic controller for growth. . You Might Be a Fit If You…. . Have . 3+ of experience. in finance, architecture, consulting or tech (no tech or casino experience necessary). . Are meticulously . organized. , but creative when it counts . . Thrive in ambiguous environments with a “figure it out” mindset . . Are fluent in spreadsheets . . Love balancing the . big picture with the small detail. . . Write well, speak clearly, and know how to simplify a mess into an action plan . . Company Location: United States.