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Dutch Soft Sales Care - Remote in Bulgaria - Paid Relocation at Mercier Consultancy MD. Join Mercier Consultancy MD as a Dutch Soft Sales Care representative, where you will have the exciting opportunity to work remotely from Bulgaria with paid relocation! We're looking for enthusiastic individuals who possess a knack for customer service and can effectively engage clients through soft sales techniques. You will play a crucial role in enriching the customer journey while promoting our innovative solutions.. Key Responsibilities. . Manage inbound calls and queries from Dutch-speaking customers, delivering outstanding support and information.. . Employ a soft sales methodology to understand customer needs and suggest appropriate products or services.. . Establish and nurture long-lasting relationships with customers to ensure satisfaction and loyalty.. . Accurately document customer interactions and maintain updated records in our CRM system.. . Work collaboratively with colleagues to refine sales approaches and enhance overall customer experience.. . Engage in ongoing training sessions to further develop your sales skills and product familiarity.. . . Proficiency in Dutch (oral and written) is mandatory; English language skills are a plus.. . Prior experience in a customer service, sales, or related role is preferred.. . Excellent communication skills, with an emphasis on building strong client relationships.. . Self-motivated with effective time management skills and the ability to meet targets.. . Experience with CRM systems and sales tracking is beneficial.. . Possess a positive, empathetic attitude with a strong desire to assist customers.. . Must be open to relocating and living in Bulgaria.. . Company Location: Italy.