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Spanish Speaking Support Specialist Automotive Company - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is looking for a dedicated Spanish Speaking Support Specialist to join our team and support a renowned Automotive Company! Based in the beautiful surroundings of Greece, this role provides an exciting opportunity to assist Spanish-speaking customers with their inquiries and concerns regarding automotive products and services.. Your Role. As a Spanish Speaking Support Specialist, your primary responsibility will be to deliver exceptional customer service to our Spanish-speaking clientele. You'll be at the forefront of engaging with customers, addressing their questions, and ensuring a smooth experience with our automotive offerings.. Key Responsibilities. . Handle customer inquiries in Spanish through phone, email, and chat channels.. . Provide information about automotive products, services, and technical support.. . Assist customers with troubleshooting and resolving issues efficiently.. . Document customer interactions and feedback to improve service quality.. . Collaborate with cross-functional teams to escalate and resolve complex issues.. . Ensure that you remain updated on product knowledge and relevant policies to inform customers accurately.. . . Fluency in Spanish (oral and written) is mandatory; English proficiency is a plus.. . Previous experience in customer support, preferably in the automotive sector.. . Strong communication and interpersonal skills, focused on customer satisfaction.. . Ability to manage time and multitask effectively in a dynamic environment.. . Familiarity with customer support tools and CRM software.. . A proactive attitude and a commitment to quality service.. . A collaborative team player who is eager to learn and grow within the company.. . Company Location: Poland.