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Spanish Speaking Customer Service for Automotive industry at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce a vacancy for Spanish Speaking Customer Service Representatives in the automotive industry. This position offers an excellent opportunity for individuals who are passionate about cars and committed to providing top-notch customer service. In this role, you will assist customers in Spanish, guiding them through inquiries related to automotive products and services and ensuring a smooth and pleasant experience.. Key Responsibilities. . Handle customer inquiries related to automotive products, services, and warranty options via phone, email, and live chat in Spanish.. . Educate customers about features, benefits, and services offered in the automotive sector.. . Assist with technical support, service scheduling, and order processing.. . Resolve customer issues and complaints promptly and professionally.. . Document every customer interaction accurately in our customer relationship management (CRM) system.. . Collaborate with sales and technical teams to ensure timely service delivery and customer satisfaction.. . Stay up-to-date with automotive trends and service updates to enhance customer support.. . . Fluency in Spanish (oral and written) is required; knowledge of English is beneficial.. . Experience in customer service, preferably in the automotive sector.. . Strong communication and interpersonal skills with a customer-focused attitude.. . Ability to explain technical information clearly and effectively.. . Excellent problem-solving skills and attention to detail.. . Proficiency in using CRM software and general computer applications.. . Flexibility to work various shifts, including evenings and weekends as required.. . Company Location: Greece.