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Polish Speaking Customer Service for FinTech Company - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading FinTech company based in Greece. This role is perfect for individuals who have a passion for finance technology and are dedicated to delivering exceptional customer service. As a customer service representative, you will assist clients in navigating their financial inquiries and services, all while communicating effectively in Polish.. Key Responsibilities. . Manage customer inquiries regarding FinTech products and services via phone, email, and chat in Polish.. . Provide detailed information on account management, transaction processes, and financial products.. . Assist customers with resolving issues related to their accounts and transactions.. . Educate clients on navigating the FinTech platforms and available financial solutions.. . Document all customer interactions and maintain accurate records in the CRM system.. . Collaborate with technical teams to resolve technical issues or service interruptions.. . Stay informed about industry trends and the latest FinTech developments to offer accurate guidance.. . . Fluency in Polish (both written and spoken) is essential; proficiency in English is advantageous.. . Previous experience in customer service, ideally within the FinTech or financial services sector.. . Strong communication skills and the ability to explain complex financial concepts clearly.. . Excellent problem-solving abilities and a customer-centric approach.. . Ability to manage multiple inquiries effectively in a fast-paced environment.. . Familiarity with customer service software and CRM systems is preferred.. . Willingness to work flexible hours, including weekends, as necessary.. . Readiness to relocate to Greece for this role.. . Company Location: Latvia.