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Danish Speaking Customer Care Agent at Patrique Mercier Recruitment By Nellie. Patrique Mercier Recruitment FR is looking for a Danish Speaking Customer Care Agent to join our dedicated team. If you are passionate about helping people and are fluent in Danish, this position offers a great opportunity to provide exceptional service to our Danish-speaking clients.. Responsibilities. . Deliver excellent customer support to Danish-speaking clients via phone, email, and chat.. . Handle customer inquiries, address concerns, and provide effective solutions.. . Ensure a high level of customer satisfaction by resolving issues promptly.. . Document customer interactions accurately within our CRM system.. . Maintain thorough knowledge of our products and services to assist customers effectively.. . Collaborate with colleagues to improve customer service processes and overall experience.. . Participate in training sessions to enhance customer service skills and product knowledge.. . . Fluency in Danish and English, both written and spoken.. . Experience in customer service or a related field is an advantage.. . Strong communication and interpersonal skills.. . Proven ability to resolve customer issues and ensure satisfaction.. . Familiarity with customer service software and Microsoft Office Suite.. . Meticulous attention to detail and strong organizational skills.. . A commitment to providing outstanding customer service.. . Company Location: Denmark.