Remote Psychologist Assistant at Mind Friend. Location:. 100% Remote. Job Type:. Full-time / Part-time. About Mind Friend. At Mind Friend, we believe that accessing quality mental healthcare should be as simple as reaching out to a good friend. We are a fast-growing telehealth platform dedicated to providing compassionate, accessible, and effective psychological support to our clients from the comfort of their homes. We are looking for a highly empathetic and organized . Telehealth Psychologist Assistant. to join our fully remote team and support our licensed psychologists in delivering top-tier care.. The Role. As a Telehealth Psychologist Assistant, you will be the backbone of our clinical operations. You will act as the first point of contact for our clients, ensuring a smooth and welcoming virtual experience, while providing vital administrative and clinical support to our psychologists. If you are passionate about mental health and want to gain hands-on experience in the telehealth industry, this is the perfect role for you.. Key Responsibilities. Patient Onboarding:. Guide new clients through the intake process, ensuring all preliminary paperwork, consent forms, and assessments are completed prior to their first session.. Schedule Management:. Coordinate calendars, schedule appointments, and manage cancellations or rescheduling for multiple psychologists.. Virtual Room Support:. Act as the technical liaison for clients, helping them troubleshoot any video, audio, or platform connectivity issues before or during their sessions.. Clinical Administration:. Assist psychologists with preparing session materials, organizing electronic health records (EHR), and proofreading non-clinical documentation.. Patient Communication:. Respond to patient inquiries via email and secure messaging with warmth, professionalism, and promptness.. Compliance:. Maintain strict confidentiality and ensure all tasks are performed in compliance with HIPAA and other patient privacy regulations.. Experience:. A minimum of . 3 years of experience. working as a psychology assistant, psychiatric technician, medical assistant in mental health, or a similar clinical support role.. Education:. Bachelor’s degree in Psychology, Social Work, Counseling, or a closely related field.. Tech-Savvy:. Proficiency in telehealth software, electronic health records (EHR), and secure communication platforms.. Soft Skills:. Exceptional emotional intelligence, active listening skills, and the ability to maintain a calm, supportive demeanor with individuals experiencing distress.. Compliance:. Deep understanding of HIPAA guidelines and best practices for patient data security.. Company Location: United States.
Remote Psychologist Assistant at Mind Friend