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Strategic Account Manager (Remote - US) at Jobgether. This position is posted by Jobgether on behalf of mPulse. We are currently looking for a Strategic Account Manager in United States.. As a Strategic Account Manager, you will serve as a trusted advisor to key clients, nurturing strong partnerships and ensuring their long-term success. This role combines business acumen with relationship-building, working cross-functionally to deliver solutions that drive value and retention. You'll be responsible for account strategy, revenue growth, and ensuring client satisfaction while navigating evolving needs. This opportunity is ideal for a strategic thinker who thrives in a dynamic, client-focused environment and is passionate about delivering impactful results.. Accountabilities:. . Develop and maintain deep, trusted relationships with key client stakeholders through regular meetings, reviews, and proactive communication.. . Drive account growth by identifying opportunities for upselling, cross-selling, and optimizing underutilized product features.. . Create, execute, and monitor strategic account plans focused on client success, retention, and revenue expansion.. . Serve as the escalation point for client issues, working cross-functionally to resolve concerns and close feedback loops.. . Partner with internal teams to deliver client projects, manage implementations, and ensure contractual commitments are met.. . Track industry trends and client-specific insights to inform strategic recommendations and account direction.. . Maintain accurate reporting and documentation in Salesforce and other tools, including forecasting, proposals, and presentations.. . Support RFP processes and ensure timely contract renewals and change orders.. . . Bachelor's degree or equivalent practical experience.. . Proven track record in client success, account management, or strategic partnership roles, preferably in SaaS or digital health.. . Strong communication, negotiation, and problem-solving skills with a focus on client advocacy.. . Ability to work across departments and manage multiple priorities in a fast-paced environment.. . Proficiency in Salesforce and Microsoft Office Suite; familiarity with account planning tools is a plus.. . Demonstrated ability to meet revenue goals, manage renewals, and maintain high customer satisfaction levels.. . Capable of preparing professional reports, proposals, and presentations.. . Comfortable with periodic travel and remote work requirements.. . Company Location: United States.