We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

Dutch Speaking Customer Support Representative at Mercier Consultancy Europe. Mercier Consultancy is searching for a Dutch Speaking Customer Support Representative to become a key member of our dedicated team. In this role, you will provide top-notch support to our Dutch-speaking clients, addressing their inquiries and delivering exceptional service regarding our products and services. Your excellent communication skills and customer-oriented mindset will greatly contribute to creating positive experiences for our clients. If you are enthusiastic about helping others and enjoy working in a collaborative environment, we would love to hear from you!. Responsibilities. . Respond to customer inquiries via phone, email, and chat in Dutch.. . Offer accurate information about our products and services to customers.. . Effectively troubleshoot and resolve customer issues to ensure satisfaction.. . Document customer interactions in our support systems for tracking and quality purposes.. . Collaborate with team members to address complex customer problems.. . Collect feedback from customers to help improve our service offerings.. . Stay updated on product knowledge to provide informed assistance to customers.. . . Fluency in Dutch and English, both written and spoken, is essential.. . Previous experience in customer service or a similar role is preferred.. . Strong communication skills with a focus on customer satisfaction.. . Ability to troubleshoot problems and work independently.. . Familiarity with customer support software and tools is a plus.. . Able to prioritize tasks effectively in a fast-paced environment.. . A positive, friendly attitude with a genuine desire to assist customers.. . Flexibility to work varying hours to accommodate customer needs.. . Company Location: Greece.