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Nordic Speaking Customer Service for Automotive industry at Patrique Mercier Recruitment. Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in various industries, including social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process is designed to match the best candidates with the right employers, ensuring a seamless transition into your dream job abroad. We are currently seeking a dedicated Nordic Speaking Customer Service representative for the automotive industry. In this role, you will have the opportunity to utilize your language skills and passion for customer service while working with renowned automotive companies. You will be part of a dynamic team that values excellence, innovation, and customer satisfaction. Join us at Patrique Mercier Recruitment and take the first step towards an exciting career where your language skills will be highly valued, and you can truly make a difference in the customer experience for a leading name in the automotive sector.. Responsibilities. . Provide exceptional customer service to Nordic-speaking clients in the automotive industry.. . Respond to customer inquiries via phone, email, and chat in a timely and professional manner.. . Assist customers with product information, order statuses, and troubleshooting issues.. . Maintain and update customer records and interactions in the CRM system.. . Collaborate with other departments to resolve customer issues effectively and efficiently.. . Educate customers about product features and benefits to enhance user experience.. . Identify customer needs and provide tailored solutions to drive satisfaction and loyalty.. . . Fluency in one of the Nordic languages (Swedish, Danish, Norwegian, or Finnish) and English.. . Excellent communication and interpersonal skills.. . Previous experience in customer service or a similar role, preferably in the automotive industry.. . Strong problem-solving skills and the ability to handle challenging situations.. . Proficient in using CRM software and other communication tools.. . Ability to work in a fast-paced and dynamic environment.. . A passion for the automotive sector and a genuine desire to help customers.. . Company Location: Greece.