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Spanish Speaking Customer Service Agent For Electronics Company - Work In Greece at Mercier Consultancy MD. Mercier Consultancy MD is excited to announce an opening for a Spanish Speaking Customer Service Agent with a leading electronics company. This role provides the opportunity to work in beautiful Greece while offering superior support to Spanish-speaking customers. Your expertise and dedication will play a vital role in ensuring a positive customer experience with our innovative electronic products.. Responsibilities. . Provide exceptional support to Spanish-speaking customers via phone, email, and chat, answering inquiries related to our electronics products.. . Assist customers with product information, troubleshooting issues, and order management.. . Handle customer complaints with professionalism and aim for swift resolutions to enhance satisfaction.. . Accurately log customer interactions in our CRM system to maintain a high level of service quality.. . Collaborate with internal teams to ensure that customer feedback is incorporated into product development and service improvement.. . Stay current on product knowledge and updates to provide informed assistance to clients.. . . Fluency in Spanish (both written and spoken); proficiency in English is an advantage.. . Experience in customer service, preferably in the electronics or technology sector.. . Strong communication and interpersonal skills with a focus on client satisfaction.. . Effective problem-solving abilities and a proactive approach to customer needs.. . Familiarity with CRM software and general computer skills.. . Self-motivated with the ability to work independently in a remote setting.. . Willingness to embrace new challenges and grow within the company.. . Company Location: Bulgaria.