Order Placement/ Order Entry CSR (Fulltime Remote) at Remote VA

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Order Placement/ Order Entry CSR (Fulltime Remote) at Remote VA. Position:. Order Placement/Order Entry Customer Service Representative. Location:. Remote. About Us:. Remote VA is dedicated to providing exceptional support to our clients by ensuring efficient order management processes. We are looking for a detail-oriented and communicative Order Placement/Order Entry CSR to join our team.. Role Summary:. As an Order Placement/Order Entry CSR, you will be pivotal in managing customer orders, ensuring accuracy in order entry, and providing top-notch customer service. You will interact with various departments to facilitate smooth order processing and delivery.. Key Responsibilities:. . Process customer orders accurately and efficiently through our order management system.. . Communicate with customers regarding order status, changes, and issues.. . Collaborate with the sales and warehouse teams to ensure timely fulfillment.. . Resolve any discrepancies in orders and proactively follow up with customers.. . Maintain accurate records of all orders and customer interactions.. . Provide exceptional customer service by addressing inquiries and concerns promptly.. . Qualifications:. . Previous experience in order entry, customer service, or related roles.. . Proficiency in using order management systems and CRM platforms.. . Strong attention to detail and accuracy in data entry.. . Excellent communication skills, both verbal and written.. . Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.. . Familiarity with Microsoft Office Suite (Word, Excel) is a plus.. . Company Location: Philippines.