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Italian Speaking Customer Support for Streaming TV & Movie Services Department at Patrique Mercier Recruitment Nordic. Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for an Italian Speaking Customer Support representative for a leading Streaming TV & Movie Services Department. This role is perfect for individuals who are passionate about entertainment and customer service. As a key member of the support team, you will assist Italian-speaking customers with inquiries and technical issues related to their streaming services, ensuring an unparalleled viewing experience. If you have a strong command of Italian and a love for movies and TV shows, we would love to hear from you!. Responsibilities. . Provide outstanding customer support through various channels, including phone, email, and chat in Italian.. . Assist customers with inquiries about subscription services, account management, and content accessibility.. . Effectively troubleshoot technical issues and guide customers through solutions.. . Document interactions accurately and maintain customer records for quality assurance.. . Collaborate with team members to enhance service quality and efficiency.. . Stay updated on new releases and product features to assist customers effectively.. . . Fluency in Italian (both spoken and written) is required.. . Strong communication and interpersonal skills.. . Previous experience in customer service, particularly in the entertainment industry, is a plus.. . Excellent problem-solving skills and a commitment to helping customers.. . Ability to work independently and as part of a team.. . Familiarity with streaming services or technology would be an advantage.. . Flexibility to work in shifts as required by the department. . . Company Location: Greece.