Slovenian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation at Mercier Consultancy MD. Mercier Consultancy MD is pleased to offer a fantastic opportunity for a Slovenian Speaking Customer Service Agent to work in beautiful Bulgaria, with paid relocation support. In this role, you will provide outstanding service to Slovenian-speaking customers, assisting them with their inquiries and ensuring a smooth experience with our products and services.. Responsibilities. . Assist Slovenian-speaking customers through phone, email, and chat, addressing their questions and issues related to products and services.. . Provide detailed information regarding account management, order processing, and service inquiries.. . Resolve customer complaints efficiently, maintaining a high level of customer satisfaction.. . Accurately document customer interactions and feedback in the CRM system.. . Collaborate with team members to continuously improve the customer service experience.. . Stay updated on company products and market trends to provide informed assistance.. . . Fluency in Slovenian (both written and spoken); knowledge of English is a plus.. . Experience in customer service, preferably in a multinational organization.. . Strong communication and interpersonal skills with a focus on customer satisfaction.. . Ability to effectively solve problems and handle customer inquiries with professionalism.. . Proficient in CRM systems and standard office software applications.. . Self-motivated and capable of working independently in a remote environment.. . Willingness to relocate to Bulgaria with paid relocation support.. . A genuine interest in providing exceptional customer service and building lasting relationships with customers.. . Company Location: Greece.
Slovenian Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation at Mercier Consultancy MD