Scheduling Coordinator (WFH) at Staff4Me

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Scheduling Coordinator (WFH) at Staff4Me. Scheduling Coordinator . role is responsible for coordinating caregiver schedules, ensuring timely service delivery, and maintaining strong communication with both clients and staff. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is passionate about supporting quality care in the home.. Key Responsibilities . . Coordinate daily and weekly schedules for caregivers based on client needs, staff availability, and geographic location. Communicate schedule assignments and changes to caregivers and clients in a timely and professional manner. . . Respond promptly to last-minute callouts or changes, ensuring coverage and continuity of care.. . Maintain accurate records in the scheduling system and update client and caregiver profiles as needed. . . Collaborate with the recruitment and HR teams to ensure adequate staffing levels. . . Provide excellent customer service to clients and families, addressing scheduling concerns and inquiries. . . Monitor caregiver attendance and punctuality and report any issues to management.. . Assist with onboarding new caregivers by scheduling orientations and initial shifts.. . . High school diploma or equivalent required; associate degree preferred. . . 1-2 years of experience in scheduling, administrative support, or customer service preferably in home care, healthcare, or service-based industry. . . Experience with home care scheduling platforms (e.g., ClearCare/WellSky, AlayaCare, AxisCare).. . Strong organizational and time management skills. . . Excellent communication and interpersonal skills.. . Proficiency in scheduling software and Microsoft Office Suite. . . Ability to multitask and remain calm under pressure.. . Bilingual abilities are a plus.. . Schedule : Monday, Tuesday, Wednesday and Friday 10PM-8AM P.S.T, Saturday - Sunday 3:30AM-8AM P.S.T, Thursday OFF. Mon, Tue, Wed, Fri → . 1:00 PM – 11:00 AM (next day). (10 hrs) PHT. Sat & Sun → . 6:30 PM – 11:00 PM. (4.5 hrs) PHT. . Thursday. → . OFF. Company Location: Philippines.