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Regional Operations Manager at Associated Veterinary Partners. Regional Veterinary Operations Manager. Reports To: Director of Operations. Department: Operations. FLSA Status: Exempt. Location: Remote with up to 50% travel. About Us. Associated Veterinary Partners is a multi-site veterinary practice group dedicated to providing exceptional service to our partner practices, their pets, and their families. . Position Overview. The Veterinary Regional Operations Manager (ROM) is responsible for leading and supporting a network of veterinary hospitals within a designated geographic region. This role ensures operational excellence, drives financial performance, fosters high-performing teams, and supports consistent delivery of high-quality veterinary care. The ROM partners with hospital leadership teams to implement corporate initiatives, optimize workflows, and align with company goals and values.. Key Responsibilities. Operational Leadership. - Implement and maintain standardized procedures and best practices across all sites.. - Monitor and improve operational metrics such as patient care, client satisfaction, and financial performance.. - Manage daily operations of multiple practices, ensuring smooth integration and continuity.. - Support hospital management teams during and after transitions.. - Analyze operational reports to identify and implement improvements.. - Oversee staff scheduling, staffing optimization, and resource allocation.. Team Leadership & Development. - Hire, mentor, and develop veterinarians, practice managers, and support staff.. - Foster a positive, collaborative work culture.. - Conduct regular site visits for coaching, training, and performance evaluations.. - Lead performance reviews and manage personnel issues in collaboration with Human Resources, including hiring, counseling, and termination.. - Oversee onboarding and ongoing development of staff.. - Conduct interviews for veterinarian and management positions and participate in compensation decisions.. - Coach local leaders on financial and operational systems for your cohort of practices within the network.. Financial Management. - Develop and manage hospital budgets in collaboration with finance.. - Conduct monthly P&L reviews and analyze financial performance.. - Oversee revenue growth, cost management, and financial reporting.. - Assist with annual budget preparation and financial forecasting.. Strategic Planning & Execution. - Drive regional strategy aligned with organizational goals.. - Lead change management during acquisitions, system implementations, and expansions.. - Develop and track action plans, goals, and performance metrics.. - Collaborate with leadership on market positioning and system improvements.. - Lead regional meetings and strategic initiatives.. Client Experience & Quality of Care. - Ensure hospitals deliver exceptional client service and patient care.. - Support initiatives to increase new client visits.. - Uphold clinical standards and regulatory compliance.. - Collaborate with medical leadership to maintain clinical excellence.. Compliance & Risk Management. - Ensure adherence to legal, regulatory, and safety standards.. - Partner with Human Resources on employee relations, staffing, and policy compliance.. - Promote a culture of safety and accountability.. Workflow & Technology Integration. - Devise and implement workflows tailored to hospital needs.. - Roll out best practices and standardized procedures.. - Lead the integration of new technology and practice management systems.. - Oversee software deployment, training, and data management.. Additional Responsibilities. - Manage vendor relationships and account transitions.. - Facilitate effective communication between hospitals and corporate leadership.. - Provide regular updates on regional performance, challenges, and opportunities.. Preferred Qualifications:. - Bachelor’s degree in Business, Healthcare Administration, or related field . - Experience in the veterinary or animal healthcare industry. - Master’s degree in Business Administration (MBA) or similar. - Knowledge of veterinary practice management software (e.g., AVImark, Cornerstone, ezyVet). Core Competencies:. - Leadership and team building. - Strategic thinking and execution. - Financial and business acumen. - Operational efficiency. - Communication and relationship building. - Adaptability and resilience. Qualifications & Requirements. - 5+ years of multi-site operations management experience, preferably in veterinary,. healthcare, or service-related industries. - Strong financial acumen and experience with P&L responsibility. - Proven ability to analyze complex data, identify trends, and make data-driven decisions.. - Proficiency leading, developing, and motivating teams. - Exceptional interpersonal, communication, and problem-solving skills. - Strong understanding of veterinary practice operations, financial management, and regulatory compliance.. - Ability to travel frequently within the region (up to 50%). Company Location: United States.