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Dutch speaking Customer service role for Tobacco department in Greece at Patrique Mercier Recruitment By Cyriel. Patrique Mercier Recruitment ES is thrilled to announce a unique opportunity for Dutch-speaking candidates looking to join our Customer Service team in the Tobacco department in Greece. This role is perfect for individuals who are passionate about customer interaction and possess a keen interest in the tobacco industry. As part of our team, you will engage with Dutch-speaking clients, providing them with top-notch customer support and facilitating their inquiries regarding our tobacco products. Embrace the chance to work in a relaxed and beautiful environment in Greece while helping to shape positive customer experiences.. Responsibilities. . Assist Dutch-speaking customers via phone, email, and chat, addressing inquiries related to tobacco products.. . Provide accurate information about product details, pricing, and availability.. . Resolve customer issues and complaints in a timely and effective manner while maintaining high service standards.. . Document customer interactions and update records in the CRM system to keep track of feedback and service requests.. . Collaborate with colleagues to enhance customer service processes and increase customer satisfaction.. . Engage in ongoing learning about tobacco industry regulations and product offerings.. . . Fluent in Dutch (both spoken and written) is required.. . Strong customer service mindset with a focus on satisfaction and client relations.. . Prior experience in a customer service role, preferably within a retail or product-related industry.. . Excellent communication and interpersonal abilities.. . Capacity to handle and resolve customer inquiries and complaints effectively.. . Ability to work well within a team and contribute to a positive work environment.. . An interest or background in the tobacco sector is a plus.. . Must hold an EU passport.. . Company Location: Greece.