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Customer Service Representative with High Level of Hebrew and English at CPM International. Who We Are . CPM International is a global leader in customer service, sales, and technical support solutions. With a presence in over 30 countries, we provide multilingual support tailored to diverse markets. We celebrate diversity and foster an inclusive workplace where you can be your authentic self. .  . Our Client . Is a global leader in hygiene, health, and nutrition, creating trusted and beloved brands for generations. Driven by a mission to protect, heal, and nurture, they strive for a cleaner, healthier world. As a Customer Support Agent, you will handle customer inquiries across various channels, including phone, email, chat, and social media, with a strong focus on first-contact resolution to provide exceptional customer experiences." .  . What’s your Mission? . . Customer Advocate: . Act as a passionate advocate for our customers, ensuring their needs and concerns are addressed effectively and efficiently. . . Product Expert: . Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers. . . Omnichannel Specialist:. Deliver seamless and exceptional customer support across all channels, including phone, email, chat, and social media. . Problem Solver: Analyse customer issues, identify root causes, and proactively offer personalized solutions. . . Brand Ambassador:. Authentically represent the brand and its values in every interaction, fostering positive customer relationships. . Your Experience, Our Future . . Excellent Communication: . Fluent in . Hebrew. with exceptional grammar and spelling.  . . Strong English Proficiency: . Fluency in both written and spoken English. . . Customer-Centric Approach: . A genuine passion for delivering outstanding customer service, with the ability to handle sensitive calls with empathy and understanding. . . Strong Administrative & Analytical Skills: . Proven ability to manage administrative tasks efficiently and accurately with a keen eye for detail. . . Proactive Problem-Solving: . A professional and proactive approach to identifying and resolving customer issues effectively. . Company Location: Spain.