We are redirecting you to the source. If you are not redirected in 3 seconds, please click here.

German Speaking Customer Support - (Remote) in Greece at Mercier Consultancy MD. Mercier Consultancy MD is thrilled to present an opening for a German Speaking Customer Support Representative, with a remote work option based in picturesque Greece. This role is perfect for those who are enthusiastic about providing exceptional customer service to our German-speaking clients while enjoying the beauty and culture of Greece from the comfort of their own home.. Key Responsibilities. . Offer outstanding customer support to German-speaking clients across various channels including phone, email, and live chat.. . Respond to customer inquiries regarding products, services, and policies in an accurate and professional manner.. . Efficiently resolve customer issues and complaints to ensure maximum satisfaction and loyalty.. . Document all customer interactions thoroughly in our CRM system for continuous improvement.. . Work collaboratively with other departments to address customer needs and enhance service quality.. . Stay up-to-date with product knowledge and industry trends to provide informed assistance.. . . Fluency in German (both written and spoken) is essential; proficiency in English is advantageous.. . Previous experience in customer service or support roles is preferred.. . Excellent communication and interpersonal skills with a focus on customer satisfaction.. . Strong problem-solving skills and a proactive approach to handling customer inquiries.. . Familiarity with customer service software and CRM systems is a plus.. . Able to work independently in a remote environment while contributing to a team culture.. . A passion for providing excellent service and helping customers succeed.. . Company Location: Germany.