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Virtual Administrative Coordinator at Scalesource. Job Title: . Virtual Administrative Coordinator. Location: . Remote (Work from Home). Schedule: . Full-Time, 8AM to 5PM (PST). Salary: . 1200 USD/Month. Job Summary. We are looking for a detail-oriented Virtual Administrative Coordinator to support our franchise operations remotely. This role plays a vital part in providing exceptional customer service, managing appointment scheduling, handling permit processes, submitting utility tickets, assisting in project management, and maintaining accurate administrative records. The ideal candidate is self-motivated, tech-savvy, and capable of working independently in a fast-paced remote environment.. Key Responsibilities. Customer Service & Appointment Setting. . Provide excellent customer support through email, phone, and other channels.. . Add customer and job data into Fence 360 and conduct project task sign off for each step of the fence process . . Schedule and confirm customer appointments for consultations, estimates, and project installations.. . Coordinate availability across multiple teams to ensure timely service delivery.. . Follow up with customers regarding pending actions, appointments, and feedback.. . Answer overflow calls, provide basic customer assistance, or redirect calls as needed.. . Maintain a professional and friendly phone presence.. . . Permit Filing. . Prepare, submit, and monitor permit applications with various city and county offices.. . Research local permitting requirements as needed.. . Maintain digital records of permits and follow up on pending applications.. . . Utility Ticket Management. . Schedule with customer and sales/ operations staff 811 markings. . Submit utility locate requests (e.g., 811 tickets) through designated platforms.. . Track ticket progress and notify internal teams of any issues or updates.. . Ensure all tickets are properly documented and closed out.. . . Estimate Management. . Support sales team to create and prepare job estimates for each project based on provided data.. . Coordinate with the sales team to ensure estimate accuracy and timely delivery.. . Update CRM systems with estimate details and statuses.. . Follow up on open estimates in collaboration with sales representatives.. . Communicate with customers via email or phone as needed.. . . Phone Support:. . Serve as the line of support for incoming calls during business hours.. . Answer calls, provide basic customer assistance, or redirect calls as needed.. . Maintain a professional and friendly phone presence.. . . General Administrative & Project Support. . Assist with data entry, document management, and record keeping.. . Enter receipts and expense records into SOS or related systems.. . Maintain organized digital files and streamline administrative workflows.. . Support scheduling, internal communication, and project management coordination.. . Answer vendor and material delivery calls and coordinate with operations team to ensure seamless deliveries of materials and products. . Collaborate with internal teams and vendors via email, phone, and video calls.. . . Must have a professional remote work setup and reliable internet.. . Strong Zoom presence and communication required - English (C1/C2).. . As part of the recruitment process, candidates will be asked to submit an introduction video.. . Company Location: Argentina.